Terms of Service | Advisor Platform

1. Agreement to Terms

These Terms of Service (“Terms”) govern access to and use of the Advisor Platform software-as-a-service application (the “Service”), operated by [COMPANY LEGAL NAME] (“we,” “us,” or “our”). By creating an account or using the Service, the registered investment adviser firm and individual using the Service on the firm’s behalf (“Customer,” “you”) agree to be bound by these Terms.

2. The Service

The Service is practice-management software for registered investment adviser firms, including client onboarding workflows, AUM-based fee billing, bookkeeping, and related recordkeeping tools. The Service is a tool to support Customer’s own compliance program; it does not provide legal, tax, accounting, or investment advice, and does not supervise Customer’s advisory activities.

3. Accounts and Subscriptions

Customer is responsible for all activity under its account, for maintaining the confidentiality of user credentials, and for the accuracy of information entered into the Service. Subscriptions are billed in advance on a monthly basis per the plan selected at checkout, and automatically renew until canceled. Fees are non-refundable except as required by law or expressly stated otherwise.

4. Customer Data

Customer retains all rights to the client and firm data it submits to the Service (“Customer Data”), including personally identifiable information about Customer’s advisory clients. We process Customer Data solely to provide the Service, as further described in our Privacy Policy. Customer is responsible for having the legal right to submit any personal data of its clients to the Service and for its own compliance with applicable recordkeeping and privacy laws (e.g., SEC/state RIA recordkeeping rules, Regulation S-P).

5. Acceptable Use

Customer will not use the Service to violate any law, infringe any third party’s rights, or attempt to gain unauthorized access to the Service or other customers’ data. We may suspend access for a material breach of this section, or for non-payment, after reasonable notice where practicable.

6. Third-Party Services

The Service integrates with third-party providers for payment processing (Stripe) and may support optional third-party integrations for identity verification, sanctions screening, e-signature, and custodian data in the future. Use of those third-party services is subject to their own terms, and we are not responsible for their acts or omissions.

7. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT IT SATISFIES ANY PARTICULAR REGULATORY REQUIREMENT APPLICABLE TO CUSTOMER’S BUSINESS.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, AND OUR TOTAL LIABILITY ARISING OUT OF THESE TERMS WILL NOT EXCEED THE FEES PAID BY CUSTOMER IN THE [12] MONTHS PRECEDING THE CLAIM.

9. Termination

Either party may terminate for convenience at the end of the then-current billing period. We may terminate immediately for a material breach that is not cured within [15] days of notice, or for non-payment. Upon termination, we will make Customer Data available for export for a reasonable period and then may delete it.

10. Governing Law

These Terms are governed by the laws of [STATE], without regard to conflict-of-laws principles.

11. Contact

Questions about these Terms can be sent to [SUPPORT EMAIL].